|Maps & more|
|Redeem code or activate|
|Support, customer care|
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Providing 41689 more kms than the previous version!
Providing 2481 more kms than the previous version!
Changes since January 22, 2009 (previous version):
- Definition of “Activation”, "Request code" and "Activation code" were added
- Definition of and “Customer” and "Products" were refined
Purpose of this document
By using this Site in any manner, you accept all the terms and conditions of this document. You also agree that we may amend and/or revise this document at our discretion and you agree to be bound by these revisions and amendments.
If you do not agree with the terms and conditions we request that you immediately cease using this Site.
Site operator reserves the right to modify these Terms at any time, effective upon posting of the modified Terms on the Site.
Site: www.naviextras.com, and its subdomains.
Guest user: non-identified (not logged in) user or viewer of the Site.
User: registered or Guest user or viewer of Site.
Customer: any registered User who sends a purchaser order for Software, Updates, Content, Services or Activation code on the Site. Customers can only be end-users of Devices, we do not supply Updates or Products for resellers on this Site.
Device: navigation capable handheld devices, such as
- personal navigation devices (also called as PND or PNA)
- smartphones / Personal Digital Assistants (also called as PDAs), including SD cards and other storage media (if Software or Content is stored on them),
- navigation-capable mobile phones,
- car navigation systems,
- navigation-capable PCs, notebooks and tablet PCs,
- navigation-capable personal media players (PMPs).
Software: the navigation software running on your Device
Updates: software updates provided by your Device manufacturer or Software developer, which add additional features or fix known software problems
Content: maps, points of interest, 3D content, voices, language files and other navigation related content that can be uploaded and used on your Device with your Software
Services: location based services that require some form of online connectivity (data access via SIM card or Bluetooth, wireless internet access, TMC receiver, etc) on your Device
Request code: an alphanumeric code, which identifies the activable Product and the actual Device. It is shown on the screen of the Device, which has to be typed in by the Customer in order to buy an Activation code.
Activation code: an alphanumeric code, which can be purchased on the Site to activate (enable the use) of some pre-installed but disabled Content on some Devices. The Activation code is only valid to activate a Content on the same Device, which provided the Request code.
Products: refers to Updates, Contents, Services and Activation code.
Activation: purchase of an activation code, which enables the user of activating pre-installed Products on his/her Device.
Compatibility: compatibility means that Products are able to work on your Device and Software. Products are compatible only with the Devices which are listed on the Supported Devices page, and which are identified as Compatible by Toolbox. Compatibility requirements are also displayed for each Product on detailed Product description pages, accessible via Read more links.
Toolbox: a free PC-tool, which can be used to download free and pay Updates and Products from our servers and upload them to the Device.
Personal data: information about you that is personally identifiable to you, such as your name, address, e-mail address, or phone number.
Anonymous data: information that is not associated with or linked to your Personal data; Anonymous data does not permit the identification of individual persons.
Cookie: a small text file that is placed on your hard disk by a web server and is used by our Site to identify your computer and store login session data.
Customer Support: a service provided by the Site operator or its subcontractor for Site users via web interfaces. Site users may request customer support for their Product purchases made on the Site..
This Site is operated by NNG Software Developing and Commercial Llc. (registered seat: H-1037 Budapest, Szépvölgyi út 35-37., Hungary, European Union, company register id:
01-09-891838, EU VAT id:
HU13357845) hereinafter referred to as “Site Operator”.
This Site provides
- Software Updates, navigation Content and location-based Services for Users via e-delivery (download through the internet),
- provides a framework for a community of navigation enthusiasts, and
- navigation-related editorial content,
- a PC-tool that transfers all Content and Updates to Devices.
Updates, Contents and Services are all available only for those Devices and Software that are compatible with the above and are listed in our “Supported Devices” list.
You agree not to interfere with, disrupt, or attempt to interfere with or disrupt the operation of the Site or of the networks connected to the Site, and to abide to any security policies.
Also, usage of the Site should be in accordance with relevant laws and basic ethics. You may not use language that is threatening, abusive, vulgar, discourteous or criminal.
Users may not upload or otherwise publish any content on the Site that is illegal in any way (copyrighted, or illegal due to moral or other reasons).
Collecting and handling user data
Site collects and stores anonymous and personal information. Anonymous information is collected during automated server logging, while personal information is collected only based on User and Device registration.
a) User registration
Some features of the Site are only available for registered users, some others for every visitor. As a general rule, most information is available without registration, while contributing to the Site, buying or getting free Updates, Contents or Services and requesting support require user registration. Registration is easy and free.
Any personal information which you supply to us shall be true, complete and accurate in all respects. You agree to notify us immediately of any changes to your personal information via our Site.
You are asked not to share your username and/or password with any other party, or otherwise give any other party access to the Site with your login data. You assume all responsibility for any unauthorized use of any username or password assigned to you.
Users can delete their profile (with all personal data) at any time on the Site.
b) Product registration
Registered users may also decide to register their Products. This is optional, but the Site can only take responsibility for compatibility of Updates, Content and Services if a user’s Device or Software is previously registered with Toolbox, allowing compatibility to be checked before buying.
Site offers regular newsletters to its users, notifying them about new available Updates, Contents and Services, promotions and editorial content.
Users may subscribe (opt-in) to newsletters during the registration process, and may decide to unsubscribe (opt-out) any time using the Profile page on the Site.
e) Usage and transaction logging
For security reasons Site logs some information regarding your visits to the Site such as free and paid transactions and online payments. We do not collect or store your credit card data in any way.
f) Handling and usage of personal data:
- We use your Personal data to perform our obligations resulting from the e-delivery of Products.
- If you subscribed to our newsletter, we also use Personal data to inform you about new Products and promotions we may offer, to submit a customer survey and any other marketing activity.
- We also store transaction data for anonymous financial and taxation reporting.
- We also make your personal data available for third party contractors and our parent companies and affiliates whenever it is necessary to fulfil our delivery obligations, billing, payment and customer support or to operate the site. You may opt-out the data transmission by deleting your user account on the Profile page.
- We store personal user data in a clustered database on multiple servers and other servers for backup purposes. Servers are stored in different safe locations.
Site also collects Anonymous data (including your internet protocol address, browser type, operating system, browser language, screen resolution, etc.)
with automated logging mechanisms running on our servers. Purpose of such logging is:
- system security and data protection,
- usage statistics,
- Site optimisation and improvement.
These data are not associated with any personal user data, thus are not used for user identification.
Forum usage terms
Site offers its Users use of a discussion board, later referenced as “Forum”. Your access or use of the Forum signifies your acceptance of the following Forum Usage Terms. User violation of these Terms may result in the suspension or termination of User’s access or use of the Forum.
Registration and Use
Having a user account and being logged-in is not required in order to access the Forum solely for the purpose of reading postings. However, Users must be logged-in in order to post to the Forum.
Site may refuse to grant you, and you may not use, a screen name that is already being used by someone else, impersonates another person, belongs to another person, violates the intellectual property or other rights of any person, is vulgar or otherwise offensive, or that Site rejects for any other reason at its sole discretion.
Messages posted to the Forum by Users are solely the opinion and responsibility of the person posting the message.
The Forum is intended to provide Users with the opportunity to exchange useful information about navigation-related topics, the Site’s services and compatibility-related topics. Site Operator does not pre-screen or review every posting and does not provide official support through the Forum. Users agree that Site Operator is not responsible for the content of any posting on the Forum and has no duty to correct any erroneous statements on any of the Forum topics. The following provisions establish the rules and expectations for participants.
Users contributing to these Forums can include everyone from experts to novices. As a result, some postings could reflect considerable technical experience, while others might be inaccurate. You are responsible for exercising your judgment in evaluating and acting on (or ignoring) other users' postings in the Forum. Remember, due to the anonymous nature of the Internet, other Forum Users may not be who they say they are, know what they say they know or be affiliated with whom they say they are affiliated.
Participants may post hypertext links to content hosted and maintained by third parties. Site Operator does not moderate or control these linked sites, and is not responsible for them. Your access to any linked sites is at your own risk, so you should use good judgment before you click on any link or access any linked site.
Advertisement of products, services, manufacturers, shops, other forums or other sites in the postings are not permitted in the Forum, including posting as text, avatars, logos, other advertising images, links or signatures.
Users using this Forum should follow the rules of the Usage Guidelines which describes acceptable and non-acceptable types of behaviour. This document is posted to and regularly updated in Forum’s “Forum usage guidelines” topic. Violations of these rules may result in immediate post removal, warning, board sanction and/or suspension from the site.
You agree that Site operator may, at its sole discretion, use information posted on the Forum in any way, including in future modifications of Site offerings, multimedia works and/or advertising and promotional materials relating thereto. User hereby grants Site operator a perpetual, worldwide, fully transferable, non-revocable, royalty free license to use, modify, create derivative works from, distribute and display any information you provide in the Forum.
You agree and accept that to any copy, quote, use, reference or link to Forum content the prior written permission from Site Operator is required.
Any information that you post in the Forum is posted at your own risk, and can be obtained and used by others. Do not reveal information that you do not want to make public, such as by posting your contact information or e-mail address in the Forum. Site operator respects and protects the privacy of Forum users by hiding sensitive personal data like e-mail address and login name used on the Site.
Site operator reserves the right to manage the postings on the Forum in order to facilitate the orderly distribution of information through the Forum. For that purpose, Site operator may designate representatives to act as moderators for the Forum ("Moderators"). The Moderators cannot and do not review or respond to every post or e-mail. Certain Site operator employees may also comment on the Forum and will be identified as Site’s employees with a naviextras.com icon and relevant text (e.g. “Support team” or “Admin team”) substituting the standard forum ranking.
Such identified Site operator’s employee posters and Moderators are the only authorized representatives of the Site in the Forum. Any other Site employee posters are not authorized to represent themselves on the Forum as a Site operator employee, therefore they are not providing official Site responses, and Site operator is not responsible for their postings.
You may assist the Site Operator in making the Forum an effective community for participants. If you detect violations of these Terms, click on the “Report Threatening content to the Admin” link (icon) from within the posts. Site operator will determine what, if any, action it will take against persons who violate these Terms, which could include the termination of one's privilege to use the Forum or, in certain circumstances, referral to the appropriate authorities for action.
Modifications to Forum
Site operator reserves the right, at any time and from time to time, to delete, modify, suspend or discontinue, temporarily or permanently, the Forum (or any part thereof, including any postings) with or without notice. You agree that Site operator shall not be liable to you or to any third party for any modification, suspension or discontinuance of the Forum.
Disclaimer of Warranties and Limitation of Liability
Most of the content posted to the Forum is provided by third parties not affiliated with Site Operator. Such third party content is the sole responsibility of the person originating that content. You agree that Site operator does not control, and is not responsible in any way for this third-party content. Additionally, you agree that Site Operator is not liable for, and You shall indemnify and hold Site Operator, and its subsidiaries, affiliates, officers, agents and employees harmless from any claim, including reasonable attorney’s fees, made by any third party relating to or arising out of content you submit, post, transmit or make available through the Forum, your use of the Forum, your violation of these terms or use or your violation of any rights of another.
The content in the Forum is "AS IS" and carries no warranties. Site Operator does not warranty or guarantee the accuracy, reliability, completeness, usefulness, non-infringement of intellectual property rights, or quality of any content in the Forum, regardless of who originates that content. Site operator does not warranty that Forum pages are secure, free from errors, viruses, interruption, errors, or other limitations. You expressly understand and agree that you bear all risks associated with using or relying on the content. Site operator is not reliable or responsible in any way for any content posted on or linked from the Forum, including but not limited to, any errors or omissions in content, or for any losses or damage of any kind incurred as a result of the use of or reliance on any content.
All users without registration or login may access the information made available on FAQ pages or the Site’s knowledge base. On the other hand, submitting a Trouble Ticket requires user registration and login.
No support is provided at all for hardware, software or content related problems of supported Devices, Support services are only available related to Products offered on the Site.
Support services are only guaranteed for the Product purchases made on the Site, including troubleshooting for e-payment, e-billing, licensing, downloading and installing the Products for Compatible Devices. Support for free updates and other issues is not guaranteed, and provided only if there is available free support capacity.
Site operator may change the Support Service at any time and at its sole discretion. Site operator may at any time terminate or suspend your access to the Support Service.
By submitting comments, feedback, information, or materials to our Customer Support, you agree to a no-charge assignment to our Customer Support of all worldwide rights, title, and interest in copyrights and other intellectual property rights to the comments, feedback, information, or materials.
Site operator may involve Third Party subcontractor (its affiliates, any employee, agent, director or supervisor) into operation of multilingual Customer Support Service. Site operator may change the Customer Support Service Provider at any time and at its sole discretion.
All tickets are to be stored together with User’s personal data. The problem and the proposed answer may also be added to the FAQ or knowledge base after removing all personal data.
Site Operator handles the data given by you during the registration and purchase procedure exclusively for the aims specified in this document, particularly but not exclusively for further contact with you and for identifying you in order to fulfill the service ordered.
Site Operator handles the data given by you during the existence of the contact with you and for the time needed for the aims listed above, and declares that within 30 days from cessation of the aim of the data handling, it will delete them and take measures to nullify them.
The data given by you cannot be recognized by any third party apart from exclusively Site Operator and in case of purchasing the Updates, Content, Services or Software, the contracted parties taking part in performing the service. By providing the data you expressly approve to Site Operator to handle the personal data given during the order procedure according to the indication above and observing the data protection rules of law.
Limiting user access
Site operator may at any time limit your access to the Site or some parts of the Site as appropriate or necessary at its sole discretion for security or business reasons, as a result of any alleged or suspected breach of these Site Usage and Privacy Terms, or to protect intellectual property.
Site may also impose limits on certain Site features or restrict your access to parts, or all of the Site without notice or liability.
Site operator has the right to delete User accounts and/or suspend User login without any prior notification.
Site contains several links to other sites. Site Operator is not responsible for the content or accuracy of such external sites
We do not guarantee 24/7 proper operation of Site, but we do our best to maintain high availability of the Site.
If you have any question regarding this document, contact us using the Support page.